Zoe, as our leading lady down at our Heathfield depot does all aspects of Customer Services, from answering the phone’s to the administration work to entering consignments. Zoe is relatively new to the company but certainly gives Brian a run for his money. When out of work, Zoe can be found at the stables with [...]

Diane knows everything as Head of our Customer Services! Our true Welsh lady loves the rugby and is top dog at any query you throw her way. Diane introduced ‘naughty Fridays’ in the office which has been a huge hit, and usually sees Ian buying a chocolate treat fro everyone in the office. diane.reynolds@frederickmiller.co.uk

Brad holds together the running of all our vehicles. He is often seen covered in grease and as a consequence is banned from touching any paperwork in the Accounts office. A most valuable and reliable member of the team who ensures the loading of pallets in the evening runs smoothly.

John, responsible for our new sales and business development, is always busy on the road. As you can see from our enormous delivery areaa, John’s car does a fair few miles, taking care of our customers by regularly visiting them, negotiating prices and acting as our go-between. Always a happy chappy, John is very willing [...]

Ann is our newbie in the Accounts department. She loves to keep fit by running at what we all joke in the office as “silly o’clock”. Ann is the lady who takes our payments in and aince her start with us in November has built up great relations with our customers. Ann is very touchy [...]

Ian’s father Fred set up the business back in 1984 as a haulage service company. Today you will see that the company has evolved ten-fold to maintain the Miller name as a 3 depot member of the Palletways network. Having worked his way up, starting off as a driver, Ian is aware of all ins [...]

Steve is the newly appointed manager of our Heathfield site which has now integrated the Brooks Transport team of drivers and staff. He leads from the front and is highly respected by all and forever positive. Allegedly a bit of a football fanatic, despite a poor taste in choice of team (soon to lose their [...]

Amanda works in our Accounts department and deals with our supplier payment. Not only does she do her bit in the Accounts department but also acts as supporting wife to our Managing Director and does the company proud at our Palletways events on a regular basis. Amanda is great fun, can always be caught on [...]

Elvie has recently been appointed a director of the business in recognition of the great support provided for a number of years and most vitally for her abilities which will ensure the future growth and success. Ian’s most vital colleague, the one we all respect most (and fear!). Elvie is busy once the office door [...]

Maya is our customer services guru at Heathfield, totally efficient, calm and always able to resolve any query. Although a busy mother of 2, Maya still finds time to keep fit by running the odd dance course.

The official office temp will do anything that Elvie or Ian throw at her. Charlotte is currently a Law student on her way to becoming a Solicitor, but will always help out if she can. Charlotte, who is the daughter of Ian and Amanda Miller, loves heels (the higher the better) and will try to [...]

Our newly appointed Transport Manager has been great at reviving the company’s hot-on-its-heels attitude, giving it a young and vibrant appeal. Luke can sort any job out, and will work around the clock to satisfy our customers. Luke will go above and beyond what his job requires, even if it means dressing up as the [...]

Sue brings her great expertise to Frederick Miller, having grown Brooks Transport from nothing to a £2m business, providing great service for general haulage, pallet delivery, pallet distribution and warehousing. Sue ensures all of our customers getr the service needed. Sue has been known to relax with a glass of wine occasionally.   sue.brooks@frederickmiller.co.uk

Andy is Palletways Day Manager at Depot 10. A dedicated family man – he spends his holidays at Butlins and his weekends watching the football. Andy, who drinks copious amounts of coffee, is such a hard worker and deals very closely with our customers to sort out the collections and directs the drivers throughout the [...]

Chris, our Millers veteran has been here more years than you can count on two hands. Recently turned 50, Chris is part of our Operations team and can be a little fiesty with the ADRs – he doesn’t miss a trick. Out of the office Chris has been renowned to challenge himself taking part in [...]